Government Grants Available

Grants & Funding
for Heat Pumps in Norwich

The Government's Boiler Upgrade Scheme (BUS) could give you up to £7,500 off the cost of an air source heat pump. We handle the paperwork — you just enjoy the savings.

£7,500
Air Source Heat Pump
BUS Grant
£7,500
Ground Source Heat Pump
BUS Grant
MCS-Accredited Installer
We apply for the grant on your behalf

As an MCS-accredited installer, Eastheat can apply for your BUS grant directly — you don't need to do a thing.

Check Your Eligibility →

What is the Boiler Upgrade Scheme?

The Boiler Upgrade Scheme — or BUS — is a UK Government initiative designed to help homeowners move away from gas and oil boilers towards cleaner, renewable heating. Rather than paying the full cost of a heat pump upfront, eligible homeowners receive a grant that's deducted directly from the installation bill.

The scheme was launched to help the UK hit its net zero targets, making renewable heating more accessible for ordinary households. It's administered by Ofgem and is open to homeowners across England and Wales.

The grant doesn't come to you directly — your installer claims it on your behalf, and you simply pay the reduced amount. That means less hassle and no waiting around for a rebate.

Who Can Apply?

Homeowners and landlords in England and Wales who are replacing a fossil fuel heating system (gas, oil or electric) with a qualifying heat pump. You must use an MCS-certified installer — which we are.

Is the Scheme Still Open?

Yes. The Boiler Upgrade Scheme is currently open for applications. Grant amounts and eligibility criteria are reviewed periodically, so it's worth acting sooner rather than later. Get in touch and we'll confirm the latest position.

How Much Could You Save?

The BUS scheme offers a fixed grant per installation type. The amount is deducted directly from your invoice — no complicated claims processes on your end.

Air Source Heat Pump

£7,500

The most popular option for homes in Norwich and Norfolk. Ideal for most property types with suitable outdoor space for the unit.

Ground Source Heat Pump

£7,500

Uses the stable temperature underground to heat your home. Suitable for properties with sufficient outdoor land available.

What's Included?

The grant covers the heat pump unit and installation. It doesn't cover additional works such as new radiators, underfloor heating upgrades or cylinder replacements — though we'll advise you upfront on anything that may be needed.

Check Your Eligibility

Most homeowners in England and Wales with an existing fossil fuel heating system will qualify. Here's a quick checklist of what you'll need to tick off.

You own the property. The BUS grant is available to homeowners and landlords. You don't need to live in the property to qualify as a landlord applicant.

The property is in England or Wales. Scotland and Northern Ireland have their own separate schemes.

You have a valid EPC with no outstanding insulation recommendations. If your EPC flags loft or cavity wall insulation, you'll need to address that first — we can advise on this.

You're replacing a fossil fuel system. Gas, oil, or direct electric heating all qualify. You cannot use the grant to replace an existing heat pump.

You use an MCS-accredited installer. This is a requirement of the scheme — and it's exactly what we are. Without MCS accreditation, no grant can be claimed.

How to Claim the Grant

The claims process is handled almost entirely by us. You don't need to contact Ofgem, fill in any forms or chase anything up. Here's how it works from start to finish.

01

Get in Touch

Call us or use our contact form. We'll ask a few questions about your property to confirm you're likely to be eligible before arranging a visit.

02

Property Assessment

One of our engineers will visit your property to carry out a full heat loss survey and confirm the right system for your home. We'll provide a clear, fixed quote — no hidden extras.

03

We Apply for the Grant

Once you're happy to go ahead, we submit the BUS grant application to Ofgem on your behalf before any work starts. We handle all the paperwork.

04

Installation Day

We carry out the full installation to MCS standards. Our team will leave everything clean and tidy, and walk you through how to use your new system.

05

You Pay the Reduced Amount

The grant is deducted from your invoice directly. You pay the balance — not the full cost — and we redeem the voucher with Ofgem. Simple as that.

Frequently Asked Questions

Once we submit the application to Ofgem, it typically takes a couple of weeks to receive confirmation of the grant voucher. We factor this into the project timeline so there's no unnecessary delay to your installation date.

Not every property is automatically suitable, and we'll always be upfront with you. Factors like insulation levels, radiator sizing and available outdoor space all play a part. We'll carry out a proper assessment before recommending anything — no pressure, no sales pitch.

Yes. Landlords are eligible to claim the Boiler Upgrade Scheme grant for rental properties in England and Wales, provided all other eligibility criteria are met. You don't need to live in the property yourself.

It depends on your existing setup. Heat pumps run at lower flow temperatures than gas boilers, which sometimes means upgrading radiators to larger ones for maximum efficiency. We'll let you know during the assessment if this applies to your home, and give you a full quote that covers everything needed.

If your EPC shows outstanding recommendations for loft or cavity wall insulation, these need to be addressed before a BUS grant application can be made. We can advise on how to get this sorted and point you in the right direction for insulation support.

A well-installed air source heat pump typically achieves around 300–400% efficiency — meaning for every unit of electricity used, you get three to four units of heat. A modern gas boiler, by comparison, runs at around 90% efficiency. We'll walk you through the expected savings during your assessment.

Find Out if You Qualify
Today — No Obligation

Give us a call or drop us a message and we'll talk you through your options. We're a local Norwich business and we'll give you an honest answer — not a sales pitch.

MCS Accredited Installer
Gas Safe Registered
Based in Norwich
No-Obligation Quotes